Privacy Policy
TailoredBite (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using TailoredBite, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account, complete a questionnaire, or contact us, we may collect personal information such as:
– Name
– Email address
– Billing information
– Your dog’s details (e.g., age, breed, health conditions)
b. Non-Personal Information
We also collect non-personal data such as:
– IP address
– Browser type
– Cookies and usage data to improve website performance and user experience
2. How We Use Your Information
We use the information we collect to:
– Provide personalized nutrition plans for your dog
– Process and manage your account and orders
– Send you notifications, updates, and promotional offers
– Improve our services and website functionality
– Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our website. These help us provide a personalized experience, remember your preferences, and analyze website usage. You can control or disable cookies in your browser settings, but doing so may limit your use of certain features on our site.
4. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
– **Service Providers**: We may share information with trusted third-party service providers to assist in running the website (e.g., payment processors, hosting services).
– **Legal Requirements**: We may disclose your information if required to comply with legal obligations, protect our rights, or enforce our policies.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
– Access, update, or delete your personal information at any time by logging into your account
– Opt out of marketing communications by following the unsubscribe instructions in our emails
– Request that we restrict the processing of your data in certain circumstances
– Withdraw consent where we rely on it as the legal basis for processing your information
7. Retention of Data
We will retain your personal information only as long as necessary to provide our services or as required by law. After that, your data will be securely deleted or anonymized.
8. Children’s Privacy
TailoredBite does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently gathered data from a child, we will take immediate steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be revised. We encourage you to review this page periodically to stay informed about how we protect your privacy.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
Email: hello@tailoredbite.ai
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By using TailoredBite, you agree to this Privacy Policy.
